PlatixFor travel advisors

Agency guide

PDF import

Upload text-based itinerary PDFs, review extracted fields, and create private agency trips only after advisor confirmation.

On Trips choose New trip, then From a PDF itinerary (or use the PDF import tab). Text-based PDFs up to 20 MB and 80 pages; optionally choose a client and select Choose PDF. Review the extracted trip, days, stops and unresolved items, then Confirm and create private trip, which opens the new trip's page. Image-only scans are not supported. PDF import is switched on per workspace during the pilot.

Last verified 2026-10-20

PDF import helps an advisor turn a text-based itinerary PDF into a private agency trip draft.

Upload rules

Use text-based PDFs up to 20 MB and 80 pages, within your workspace's enabled access. Scanned-image OCR is not available in this pilot. This agency workflow is separate from the consumer import page, which accepts text files or supported article links rather than PDFs.

Open Trips, choose New trip, then From a PDF itinerary. You can also use the PDF import tab, which lists earlier imports. Choose an Optional client if appropriate, and select Choose PDF. Wait for processing before opening the extracted draft.

PDF import is switched on per workspace during the pilot. If you don't see From a PDF itinerary, ask Platix to turn it on for your workspace.

Do not upload payment-card data, passports, government IDs, login secrets, or sensitive medical information. Remove that material before upload.

Review extraction

PDF text is untrusted source material. Platix ignores instructions inside the PDF and extracts itinerary structure only.

In Review extracted itinerary, check Trip title, Summary, Start date, each day's Date, Title, and Overnight location, and each stop's name, category, start time, and minutes. Review unresolved items rather than simply removing them to make the list empty. Imported text may be incomplete, duplicated, or ambiguous.

Create the private trip

Select Confirm and create private trip only when the reviewed extraction is ready. Platix then opens the new trip's page. The created trip remains private and should still be reviewed before a client-safe proposal is published.

If extraction fails, retry only with a cleaner source document. Do not repeatedly upload large files that contain the same problem.

Cancel or delete source material

Cancel an import when the source is wrong or should not be processed. Platix queues private source files for deletion according to the import workflow and retention policy.

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