Select any part of a deep dive's text to comment on it, the way you would in a shared document. Everyone the deep dive is shared with can read the conversation.
You can comment on a deep dive you made, or on one shared with you with Can comment. With Can view, you can read comments but not add them.
Start a conversation
- Select some text inside one paragraph: a place's description, a tip, our pick, the overview, a month or a route note.
- Select Comment. On a computer it appears just above what you selected; on a phone, at the bottom of the screen.
- Write your comment and select Comment.
The text you commented on is highlighted. To comment on text in a folded place, open the place first.
If you select text in two paragraphs at once, you'll see "Select text inside one paragraph to comment." A selection longer than about 300 characters is too long; select a shorter piece.
Find and read comments
- Select the comments link under the deep dive's title, for example 2 open comments. When the deep dive fills the window, the same button is in the bar at the top.
- Select highlighted text to open its conversation.
- A folded place shows how many open comments it holds.
- The comments link says how many comments are new to you, for example 2 open comments · 1 new. A comment stops being new once it has been on your screen. A conversation's hidden replies say 1 reply · 1 new until you open it.
When the deep dive fills the window, comments open in a column on the right. Beside the chat and on a phone, they open in a sheet at the bottom.
Reply, resolve and tidy up
- Reply adds to a conversation. Replying to a resolved conversation opens it again.
- Resolve (the check mark) closes a conversation once it's settled. The owner can resolve any conversation; others can resolve the ones they started. Resolved conversations move to Resolved, where Reopen brings them back.
- Edit and Delete appear on your own comments. The owner can also delete any comment. A deleted comment that others replied to shows as "Comment deleted", without its words.
When the deep dive is updated
After an update, each comment stays on its text if those exact words are still there. If they changed, the conversation moves to On text that has since changed, showing the earlier words crossed out.
The owner can have an update read the comments: open conversations as requests and resolved ones as decisions to keep to. See Update a deep dive and see its versions.
Emails
The owner, and everyone in a conversation, get an email about new comments and answers they haven't seen yet:
- Several comments go into one email, sent once the conversation has been quiet for about 10 minutes, and no later than about 30 minutes after the first.
- A comment you've already seen in the deep dive is left out, and an email with nothing new isn't sent. So if you're reading the comments as they arrive, you won't get an email about them.
To turn these off, go to Account settings, open Email notifications and turn off Comments and replies.