Platix.ioHelp center

Explore guide

Ask Platix.io in deep dive comments

Ask Platix.io to answer a question in a deep dive's comments, using the deep dive, Google travel times and short web searches.

On a conversation, select Ask Platix.io, or type @ and choose Platix.io while writing (Comment and ask, Reply and ask). It answers for everyone the deep dive is shared with, using the deep dive, the conversation, Google travel times and up to two web searches, never anyone's chat history or memory, and lists its sources. It can't change the deep dive. Rate it Helpful or Not helpful; the owner can choose Use in an update. If it couldn't answer, select Try again. The owner can turn it off in Share.

Last verified 2026-11-14

Ask Platix.io to answer a question in a deep dive's comments, for example "Can we keep every drive under two hours?". It answers in the conversation, for everyone the deep dive is shared with.

Anyone who can comment can ask, unless the owner has turned this off. Platix.io answers only when someone asks.

Ask

  • On a conversation, select Ask Platix.io. It answers the latest question.
  • Or, while writing a comment or a reply, type @ and choose Platix.io. The button then says Comment and ask or Reply and ask.

The conversation shows who asked, then "Platix.io is looking into it" while it works. An answer usually takes a few seconds.

What Platix.io uses

  • The deep dive and the conversation you asked in
  • Travel times from Google, between the deep dive's places or its base, when the question is about getting around
  • Up to two short web searches, when the deep dive doesn't already say

Platix.io doesn't use anyone's chat history, saved memory or private notes for these answers. The answer says where its facts came from, lists its sources, and says so when it couldn't confirm something.

Platix.io can't change the deep dive. Only its owner can update it.

Use the answer

  • Select Helpful or Not helpful to tell us how it did.
  • If you own the deep dive, Use in an update opens the Update form with the open comments ticked, so the next version can take the answer into account.
  • The owner, or the person who asked, can delete an answer.

If you see "Platix.io couldn't answer this time", select Try again. If Platix.io has answered a lot recently, you'll see "Platix.io has answered as much as it can for now"; try again later.

Turn it off

If you own the deep dive, open Share and turn off Let people ask Platix.io to answer in comments.

When someone asks, the deep dive and that conversation, with commenters' first names, are sent to our AI provider to write the answer. See the Privacy Policy for details.

Next