Account deletion is permanent. Review the consequences before confirming it from the account page.
What Platix removes
Deletion is designed to remove the authentication account and the data it owns, including:
- Owned trips and collections
- Account-scoped chat and preferences
- Invitations, access records, and social relationships tied to the account
- Blog comments authored by the account, which may be deleted or anonymized
- User-uploaded photos and videos in R2 when they are owned by that user
- Public creator profile and account metadata
Shared records are deleted, anonymized, or detached according to ownership. Platix does not delete another user's trip, collection, comment, or uploaded media merely because you collaborated with it.
If another user bought or claimed one of your trips, that trip is withdrawn and retained so their access is not destroyed. Pseudonymous purchase, earnings, refund, and payout records may also be retained for financial reconciliation. Account deletion pauses while a payment is processing or creator earnings remain unsettled.
Purchase, earnings, payout, fraud, tax, and dispute records may need to be retained or pseudonymized for legal and accounting reasons. A trip that has been sold may also need to remain available to its buyers. If your account has purchase or creator history, contact support before deletion so Platix can explain any records that must be retained.
What to review first
Export or preserve anything you need. Resolve active collaboration and pending invitations. Transferable ownership is not implied; deleting an owner may remove the content they own even when other people could edit it.
Google sign-in after deletion
Deleting Platix data does not delete or revoke your Google account. Google may remember that you previously approved the application. Signing in with Google again can create a new Platix account without repeating every Google consent screen.
To revoke provider access separately, remove Platix from the connected-app settings in your Google account.
Confirm deletion
The account page requires an explicit confirmation before sending the deletion request. If Platix reports that deletion failed, contact support rather than assuming every cleanup step completed.